Wag! recognizes that, in addition to the safety and security of dogs on the Wag! platform, Pet Parents are entrusting Pet Care Providers with access to their homes. It’s important that Pet Parents share information with Pet Care Providers that’s necessary to access the home safely and securely.
The Wag! app is designed to allow Pet Parents to leave instructions so that Pet Care Providers can gain home access and care for the pup during a booked service. To ensure the safety and security of Wag!’s users, Pet Care Providers should not enter lockbox codes or access codes in the “Walker Notes” feature of the app. Pet Care Providers who leave this information within the app will be subject to deactivation and will lose access to their user account.
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