1 min read

Purchase Complete!


Written by hannah hollinger

Veterinary reviewed by:

Published: 11/04/2020, edited: 06/10/2021


What's next?

You've successfully purchased your gift card! Now we'll send the recipient an email on your selected date with your gift message and simple steps to redeem the purchased credit value in the Wag! app.

Did you pay with crypto?

You'll receive the confirmation email once the transaction has been fully processed. The transaction processing time depends on the cryptocurrency's network and traffic. It typically takes between 5 minutes and 3 hours to complete.

Want to make another purchase?

Did the gift recipient not receive the email to redeem their gift?

Before contacting Wag! for assistance, the recipient should check their spam folder for an email from Wag!

If they don’t receive the gifted promo code within 24 hours of purchasing, contact Wag! at gifts@wagwalking.com.

Additional resources

Comments (6)

Elizabeth Maxwell


I hate your website. I had problems last year. I checked with my sister and she didn't receive the Wag code. And by reading the comments above it appears this is a constant problem. Please resolve this issue.



Have not received gift card. The money was taken out of my account. I was also never given a transaction number or even a receipt emailed to me.

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